FAQ
Questions, answered honestly
Everything about how our plans work, what they cost and what they do not do.
The plan
No. You receive a written ad plan: the audiences, campaign settings, creative briefs, budget and schedule to reach your goal using the official ad tools of Instagram or TikTok. The growth comes from the ads you run, shown to real people.
A PDF guide and a spreadsheet. The guide explains the campaign step by step, with screenshots of where each setting goes. The spreadsheet holds your audiences, budget, schedule and a simple tracker for results.
No, and we will never pretend otherwise. Goal sizes and budgets are estimates based on typical ad costs for your platform and niche. Your content, your location and the platform itself all affect the final numbers.
No. You keep full control of your account and your money. The plan is written so you can set it up yourself in under an hour, even if you have never run an ad before.
Yes. Every plan uses Meta Ads Manager or TikTok's own advertising tools, exactly as the platforms intend. Nothing in a plan breaks platform rules, unlike bought followers or engagement.
Ordering and delivery
Never. We only look at your public profile or the public post you send us. If anyone claiming to be Growplot asks for a password, it is not us.
Yes, for two reasons: we study your public content to tailor the plan, and both platforms need public content to run ads. You can switch back to private when the campaign ends.
By email, within 24 hours of payment, to the address you use at checkout. You can follow every step on the order tracking page with your order number.
Follower and engagement plans run from 100 to 10,000. Reach plans run from 1,000 to 100,000 views. For a bigger goal, add several plans to one cart or contact us for a custom plan.
Yes. Your cart holds up to 10 plans across both platforms and all three goals, paid in one checkout.
Payments and refunds
Every plan shows a suggested ad budget before you buy, and your plan breaks it down per day. Ad spend is paid by you directly to Meta or TikTok, never to us, and you can stop it at any time.
All major cards and the wallets Stripe supports in your country, such as Apple Pay or Google Pay. Payment happens on Stripe's secure checkout, so we never see or store your card details.
If your plan does not arrive within 48 hours of payment, you get a full refund. If the plan does not match what you ordered, we fix it for free. Ad spend paid to the platforms is between you and them.
Still wondering about something?
Send us a message and a real person replies within one business day.